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FAQ'S

  • Where do I put a Coupon Code?
    You can find the REDEEM YOUR COUPON button under the subtotal in your cart! Please see below both PC and Mobile views.
  • How do I transition from another food to Urban Wolf or Essex Cottage Farms?
    The transition to Urban Wolf or Essex Cottage Farms is instantaneous. First Meal: Do not feed with any other food when starting Urban Wolf or Essex Cottage Farms. Feed on empty stomach & reduce portions slightly for first day.
  • Doesn't raw meat contain harmful bacteria?
    Yes, occasionally meat does contain bacteria that is harmful to HUMANS. Dogs, being a completely different species from us have naturally developed stomachs & digestive tracts that deal with those bacterium (yes, even modern canines!). Unlike us, healthy dogs do not get sick from the salmonella & ecoli that is occasionally present in raw meat. If your dog is not healthy, don't feed him raw meat, instead lightly cook it instead. Always handle raw meat safely & wash bowls & utensils in hot soapy water. Do not let children handle raw meat.
  • Is raw food good for my dog?
    Raw food (meat) is what a dog (wild or modern) was naturally designed to eat & is what he should be eating. Dogs are NOT human, their digestive tracts are designed by nature to eat and thrive on raw food. We, as a society, decided for convenience sake (& corporate greed), to market 'kibble' as a diet for our dogs. There was absolutely NO inherently sound reason for this 'invention' - corporate greed is the only reason for its inception. Don't let deceptive professional marketing from kibble companies & your human dietary instincts confuse you on how you should be feeding your dog. Feed your canine a real canine diet. If your dog (as most modern canines in the world right now) has been raised on commercial kibble, he will do much better on this raw diet - it's the way his stomach & gastrointestinal tract were designed to eat. Even after 40+ years of feeding our pets commercial kibble, the physiological make-up of the canine gut is still the same as his wild cousins - from Pomeranian to bulldog to the wolf, they are all the same.
  • Can I mix or feed other brands of dogs food with Urban Wolf Or Essex Cottage Farms Diets?
    We do not recommend adding or mixing with any other foods, this can cause a soft or loose stool, as the diets are meant to be exclusively fed to your dog.
  • Is a raw diet recommended by Veterinarians?
    Absolutely! The holistic veterinary community has finally realized that many of the common ailments of modern canines can be prevented by a well balanced raw diet. You can follow this link for a list of committed veterinarians that promote this healthy diet: HOLISTIC VETERINARIANS
  • Is Urban Wolf nutritious?
    Yes, Urban Wolf has been used & tested on breeding canines for over 20 years. This diet is complete, nutritious & is highly digestible for the canine gut.
  • Will my dog go through Detox when I change from kibble to Urban Wolf?
    The Answer to this is YES & NO. Urban Wolf is so high in naturally balanced powerful antioxidants that your dog will NOT suffer from the typical 'DETOX' symptoms (diarrhea, mucousy stool, skin eruptions, poor coat) associated with other Raw Grain-Free diets. Instead, your dog will safely 'DETOX' WITHOUT any suffering or discomfort. This is one of the reasons Urban Wolf is unique amongst RAW Diets & comes Vet recommended. DO NOT MIX URBAN WOLF WITH ANY OTHER DOG FOOD WHEN YOU CHANGE OVER, this may cause gastrointestinal upset. Please contact us if you have any questions: help@urbanwolf.ca
  • How does Urban Wolf compare in price & convenience to the prepared frozen raw diet I am using now?
    Urban Wolf is extremely cost effective. As a direct comparison to the most popular raw frozen products found on the market today, Urban Wolf (totally prepared) costs approx. 1/2 the price of the these diets. In fact, fully prepared Urban Wolf costs less than many of the premium kibbles on the market! You can't get better nutrition at a better price! For you, the benefits go way beyond cost. You are guaranteed freshness & the quality, our diets all recommend lean ground meat so you can be assured you are getting exactly the quality you expect. This diet is also very easy to prepare: literally, you just mix with meat & a few other goodies & serve! You can't get this convenience & freshness from any frozen diet! Your dog won't get this powerful level of nutrition with any other diet.
  • Is Urban Wolf good for my large breed puppy?
    Urban Wolf Balancer was formulated so you can feed all puppies Urban Wolf, it has been used on puppies for over 20 years. It was formulated to allow for slow steady growth in puppies during their first year. This is extremely important in large or giant breeds because if they grow too fast (as they do when fed commercial kibble), they are prone to joint ailments & bloat. Urban Wolf plus the Balancer has the correct balance to give puppies of ALL breeds the best start in life.
  • Can my old dog change to Urban Wolf at this stage in life?
    Not only can your older dog safely change over to Urban Wolf, but will improve your dog's health. Because of its unique formulations, Urban Wolf is highly digestible - it's exactly the diet older dogs need: it allows them to extract nutrients efficiently & they will thrive. Urban Wolf is the best diet for older dogs! If he is healthy, you can change him over to the Adult Formula. If he has a sensitive stomach, you can prepare it with lightly cooked meat. For dogs with kidney or liver problems, modifications to the recipe are necessary (please contact us).
  • Is Urban Wolf suitable for my hard working dog?
    Yes. Urban Wolf & Urban Wolf ELITE is highly digestible, full of moisture & can be modified to suit your dog's situation. For active dogs use 1 cup oil in the recipe. For hard working dogs It's as simple as increasing the oil you add (for example: working sled dogs = 3 x oil in recipe or more).
  • Will raw meat make my dog aggressive?
    NO. Raw meat will not make your dog aggressive. Aggression is a behavior found in all dogs to varying degrees. If your dog is possessive of his food or aggressive, you should take him to a good dog trainer who will help you with some behavior modification. The Urban Wolf diet will NOT make your dog aggressive.
  • Does my dog need a multi-vitamin or digestive enzyme supplement when I feed Urban Wolf?
    Absolutely not unless it is recommended by your holistic Veterinarian as therapy for a pre-existing condition. Urban Wolf is perfectly balanced when prepared according to instructions & if you add any supplemental vitamins, you can throw off the delicate natural balance found in this naturally nutrient-rich dog or puppy food.
  • Does Urban Wolf contain a good balance of Omega 3's & 6's?
    Yes. When you prepare Urban Wolf Adult OR Puppy formula according to our instructions, your dog will have a healthy balance of Omega 3's & 6's. For your convenience we now offer Urban Wolf Essentials Pure Wild Fish Oil SoftGels. Easy to add to any of our diets, this is the perfect blend of cold water sustainably caught, GMO-Free wild fish. Our Wild Fish Oil blend is the optimal combination of fish oils.
  • When do I stop using the Balancer for my Puppy?
    Your puppy (toy - giant breed) can safely eat Urban Wolf plus Urban Wolf Balancer for the first 12 months. After his first birthday, simply discontinue the Balancer and feed Urban Wolf. Change over immediately, no transition time is necessary.
  • How do I feed my Pregnant & nursing female?
    Start your pregnant female on Urban Wolf Adult until she is 4 weeks pregnant, then start adding our Balancer to the Urban Wolf recipe until she has weaned her puppies. Feed her 3-4 smaller meals a day as she grows & increase her daily portions until she is eating approx. 25% more per day, don't let her get fat & keep her well exercised.
  • How can I cook Urban Wolf?
    ou can either precook your meat or mix and bake the entire batch. Precooking the meat: the best way to precook your meat is to simmer it in water in a saucepan on the stove. When cooked, save the cooking liquid and use in place of some of the water in the recipe. CHILL the meat and cooking liquid BEFORE adding it to the mix. Baking Urban Wolf: you can bake the prepared Urban Wolf in a baking dish or muffin tins. Combine all the raw ingredients, mix and bake in oven or microwave until done.
  • How many cups in a bag of Urban Wolf base mix?
    1 cup of Urban Wolf is 150g= roughly 33 cups in a 5kg Large bag of Urban Wolf.
  • Can Essex Cottage Farms Health Diets be fed RAW?
    If you want to feed a raw diet, bake the food for 2 - 3 months until your dog's immune system is stronger. DO NOT feed a raw diet to your dog with sensitive stomach / GI problems!
  • What do I feed for Allergy & Gastrointestinal problems?
    For pets with Allergy & Gastrointestinal problems use our special HYPOALLERGENIC or GASTRO Health Food Mix.
  • How does Essex Cottage Farms Special Cancer Therapy Diet help with Cancer?
    This is not a cancer prevention diet, it's a special therapeutic diet for dogs that already have some form of Cancer. The best Cancer Prevention for your pet is a sensible diet, rich in whole foods, reduced toxins in the environment (don't smoke around your dog) & diet ( no more commercial kibbles!), plenty of fresh air and good exercise. Our Cancer Diet was developed based on up-to-date clinical nutritional findings. It is a very high protein diet, loaded with super anti-oxidant vegetables & a special combination or Omega3's & 6's that are all helpful in helping dogs with cancer live a better quality of life. If your dog has kidney trouble as well as cancer, please consult your holistic vet for the best dietary route to take & we can help you.
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